Vulnerability Reporting

To report a security vulnerability, email security@genestack.com. We take all reports seriously.

Genestack Overview

Genestack is a platform for hosting biological data and applications. We allow biologists and bioinformaticians to work on biological problems, while we take care of infrastructure management and scaling. We apply best security practices and aim to protect our customers by using various techniques at every layer, isolating customer applications and data, keeping track of security updates, and following industry best practices.

Data Centers

Genestack’s physical infrastructure is hosted and managed within Amazon’s secure data centers and utilize the Amazon Web Service (AWS) technology. Amazon’s data center operations have been accredited under:

  • ISO 27001
  • SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
  • PCI Level 1
  • FISMA Moderate
  • Sarbanes-Oxley (SOX)

See https://aws.amazon.com/compliance/ for more information on AWS compliance, and https://aws.amazon.com/security on AWS security infrastructure.

Customer Hardware/Private Cloud Deployments

When Genestack runs on customer hardware or, on a private cloud, a variety of approaches to security exist, to guarantee safety of your data and that of your collaborators. Please contact us to discuss your specific needs, or just email sales@genestack.com.

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